Shipping policy

Shipping Policy

Shipping Information

At America First Cigar, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the shipping methods, costs, and timeframes for orders placed through our website.

Domestic Shipping

  1. Shipping Methods and Costs:

    • Standard Shipping: Typically takes 3-7 business days. Shipping costs are calculated at checkout based on the weight and destination of your order.
    • Express Shipping: Typically takes 1-3 business days. Additional charges apply for express shipping, calculated at checkout.

  2. Order Processing Time:

    • Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

  3. Shipping Locations:

    • We ship to all 50 states, including Alaska and Hawaii. Please note that shipping times may vary for remote locations.

International Shipping

  1. Availability:
    • Currently, we do not offer international shipping. We apologize for any inconvenience this may cause and are working to expand our shipping options in the future.

Order Tracking

  1. Tracking Information:
    • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through the carrier’s website.

Shipping Restrictions

  1. Age Verification:

    • Due to legal restrictions, all orders require age verification. You must be at least 21 years old to purchase products from America First Cigar. Age verification will be conducted at checkout.

  2. P.O. Boxes and APO/FPO Addresses:

    • We do not ship to P.O. Boxes or APO/FPO addresses at this time.

Damaged or Lost Packages

  1. Damaged Packages:

    • If your package arrives damaged, please contact our customer service team immediately with your order number and photos of the damaged items. We will work with you to resolve the issue as quickly as possible.

  2. Lost Packages:

    • If your package is lost in transit, please contact us with your order number and tracking information. We will investigate the issue with the carrier and take appropriate action to ensure you receive your order.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

America First Cigar